CUSTOMER CARE

You are important to me as a Customer. And I will expedite your order in a quick and timely fashion. Workload allowing. In stock item will ship in a timely manner. Custom orders, sizes and mount may require additional time. 

Have any questions or concerns? 

I'm always ready to help!

 

 

Email me at

photographybymica@gmail.com

RETURNS

As all work is custom made when ordered, I am unable to accept returns. Mistakes on my part excluded

FAQ

Do you provide International delivery?

 

Email photographybymica@gmail.com for international inquiries

 

How do I return an item?

 

If there is an issue worthy of a return, please email photographybymica@gmail.com for further details

 

What is your return policy?

 

Once a piece is processed there are no returns, except in a case wherein you recieve an item you did not pay for.

How do I track my order?

 

As of now tracking shipments is not offered, however I hope to expand to offer that service as soon as possible

 

How can I contact your couriers?

 

Most packages will ship with the USPS, who are notorious for being hard to contact. If you have any issues please contact photographybymica@gmail.com first.

 

What are your delivery options?

 

As of now, all standard shipping goes for $5.00 and expedited is $20.00.

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NEED ASSISTANCE?

 

photographybymica@gmail.com

 

Disclaimer: As the photographer I maintain rights to all photos taken to be used in my own social media and marketing use, as I see fit. Should you not want your photos being used, please submit a request in writing. 

There is a $0.50/mile travel fee after 20 miles for all location shoots.

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